Race Command is an online service for hosting sim racing servers, and managing sim racing events. This privacy policy applies to people participating via the internet website https://www.race-command.com (The Website)
This privacy policy is used to inform you of Race Command's policies regarding the collection, use and disclosure of Personal Information when you use our service or Website. Personal information refers to any information relating to any identifiable individuals.
By registering with Race Command, you agree to be bound by the terms of the current privacy policy. Race Command reserves the right, at any time, to modify or replace this policy. The most recent copy of this policy is available at https://www.race-command.com/home/privacy . Please check this page periodically for changes, though we will attempt to notify you via the service of any changes that, in our sole discretion, materially impact your use of the service or the treatment of your personal information. Your use of the service following posting of any changes to the Privacy Policy constitutes acceptance of those changes.
The personal information we collect about you when you register may include, but is not limited to:
We only collect the data which is neccessary for:
We automatically collect some information from your device when you use the Website. For example, we collect your session data, including your IP address, the navigation software used and the reference site. We may collect information about your online activity, such as reviewed content, pages visited and searches. We automatically collect this type of information to try to better understand your interests and preferences and to better personalise your experience. We also collect Personal Information in order to help protect Race Command and other users from misuse
Your Personal Information may be collected by Race Command in order to:
Subject to obligations consistent with this Privacy Policy, we may also disclose information to our affiliates, agents, contractors, and service providers in order to facilitate the functioning of the Service or to perform tasks that are integral to the Service, such as making bookings, processing transactions, fulfilling requests for information, or providing support services or other tasks, from time to time.
In addition, we have the right to share your data when we investigate suspicious activity of Users. In such an instance we may have to share the User’s IP address and/or email to administrators of other platforms.
We will never sell your Personal Information in any circumstance.We will never share your personal information for marketing purposes
Race Command is a web based service based in New Zealand. For the purposes of the General Data Protection Regulation (GDPR), New Zealand is considered a country which provides adequate protections for Personal Information, as confirmed by the European Commission in Commission Decision 2013/65/EU. Race Command uses third-party service providers (such as managed hosting providers, card processors, CRM systems, and technology partners) to provide the necessary hardware, software, networking, storage and other services that we use to operate the Service. Some of these providers may not be located in New Zealand or Australia. By using the Service or submitting any Personal Information to Race Command via the Service, you consent to Race Command and its authorized service partners using your Personal Information in New Zealand and Australia in order to make the Service available to you. Please be aware that the privacy protections and the rights of authorities and government agencies to access your Personal Information in some of these countries may not be equivalent to those in your country. We will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting or statutory reporting requirements. In order to determine the appropriate retention period for Personal Information, we consider the following factors; the amount, nature and sensitivity of the data, potential risk of harm from unauthorised use or disclosure, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means. We may retain certain information subsequent to the termination of your account, for example if it is necessary to fulfil our legal obligations or to exercise, to maintain security, to prevent fraud and abuse and to defend or enforce our rights.
Your Rights You can access, amend and delete the Personal Information you have provided to us by submitting a ticket on our Discord. If you decide to terminate your account, we will deactivate it, and remove your Personal Information. Remember that once your account is closed, you will no longer be able to login and access your Personal Information. You can however, open a new account at any time. By submitting a ticket, you have the following rights with regard to your Personal Information:
To exercise your rights you can file a request by submitting a ticket on our Discord.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. In an effort to speed up our response, we may also contact you to ask you for further information in relation to your request. Race Command reserves the right to impose a reasonable charge for carrying out a request and supplying information in accordance with a request made under this section.
Whenever you visit our Service, Race Command collects information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amounts of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the Website and are stored on your device’s hard drive. Our Website uses these “cookies” to collect information and to improve our Service for users for example to temporarily remember your session in order to not ask you to fill this information again each time you visit the Website or go from one page to another). Some other cookies are used to generate statistics or to remember your preferences. By continuing to use our Service, you confirm your acceptance of the use of these cookies.
We may employ third-party companies and individuals due to the following reasons:
We want to inform our Service users that these third parties will never have Personal Information disclosed to them by Race Command.
The security of your data is important to us. We endeavour to follow generally accepted standards to protect the Personal Information supplied to us. Race Command’s data is encrypted and securely stored via Microsoft Azure storage and database services. All account passwords are hashed. However, no application can guarantee perfect security, and we implement and maintain appropriate measures to protect the Personal Information you provide us with.
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.